FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
What is Modified Mix?
Modified Mix is your go-to shop for custom embroidered apparel and hand embroidery kits. We specialize in creating unique designs tailored to your preferences, ensuring that every piece is one-of-a-kind.
What materials are used for your sweatshirts?
Our sweatshirts are made from Softstyle Gildan products, known for their comfort and quality. You can expect a soft and durable sweatshirt that’s perfect for everyday wear.
How long does it take to receive my embroidered apparel?
Embroidered apparel typically takes about one week to ship. We take great care in crafting each item to ensure high quality and satisfaction.
How fast can I receive my embroidery kits?
Our embroidery kits ship within 1-2 business days. We strive to get your kit to you as quickly as possible so you can start your embroidery project right away!
Can I customize my embroidery design?
Absolutely! We offer a variety of customization options for our embroidered apparel. Please reach out to us with your design ideas, and we'll work with you to bring your vision to life.
What materials do you use for the embroidery?
We use high-quality threads and fabrics to ensure that our embroidered apparel is not only beautiful but also durable. Our hand embroidery kits come with top-notch materials for an enjoyable crafting experience.
Do you accept returns or exchanges?
Due to the customized nature of our embroidered apparel, we cannot accept returns or exchanges on these items. However, if there is an issue with your order, please contact us, and we’ll do our best to resolve it.
How can I contact you for further questions?
You can reach us through our contact form on the website. We're here to help!
Where can I find care instructions for my embroidered apparel?
Care instructions will be included with your order. In general, we recommend gentle washing and air drying to maintain the quality of the embroidery.
Feel free to reach out if you have any more questions! We're excited to help you with your embroidered apparel and hand embroidery kits!